FREQUENTLY ASKED QUESTIONS
Yes, we ensure that the product you receive is the same as the one shown in the pictures. All product images on our website are of the actual items and are captured under professional lighting to highlight their features. Please note that slight variations in color may occur due to differences in screen settings or lighting conditions. Rest assured, the quality and design of the product will match your expectations.
You can view and download your sales receipt in the following ways:
1.Order Confirmation Email: After completing your purchase, a confirmation email containing your sales receipt will be sent to the email address provided during checkout.
2.Your Account: If you have an account with us, log in and navigate to the “Order History” or “My Orders” section to view and download your receipt.
3.Customer Support: If you face any difficulties, feel free to contact our customer support team, and we’ll assist you in retrieving your receipt.
To return an item, please follow these steps:
1.Check Eligibility: Ensure the item meets our return policy criteria, including being unused, undamaged, and returned within the specified time frame from the delivery date. Custom or personalized items may not be eligible for return.
2.Initiate a Return:
•Log in to your account and navigate to the “Order History” or “My Orders” section.
•Select the order containing the item you wish to return and click “Initiate Return.”
•Provide the reason for the return and any additional details requested.
3.Prepare the Item:
•Pack the item securely in its original packaging, including any certificates, tags, or accessories that came with it.
•Attach the return label (if provided) to the package.
4.Ship the Item: Follow the instructions provided during the return process to ship the package using the designated courier service.
5.Refund or Exchange: Once we receive and inspect the returned item, we’ll process your refund or exchange as per your request. Refunds will be credited to your original payment method.
For further assistance, our customer support team is here to help!
Yes, we will restock items that are indicated as “out of stock” whenever possible. We strive to ensure our most popular designs are available for purchase again. If you’d like to be notified when a specific item is restocked, you can use the “Notify Me” feature on the product page or contact our customer support team for updates.
We ship orders all over India! No matter where you are located, we ensure that your purchase reaches you safely and on time. For more details about shipping options and delivery times for your area, please refer to our Shipping Policy or contact our customer support team.